I had the privilege of attending a conference (in Scottsdale AZ) and listening to a keynote presentation given by Kelly Grosklags. Within the first minute of her talk she had the entire audience mesmerized. To use an old saying, “you could have heard a pin drop”, accurately describes the engagement she had with all of us. I sincerely and honestly felt as if she was talking directly to me even though there were at least a hundred attendees in the audience. With her sensitive and caring words she addressed issues that I have experienced during my nursing career. With the death of each patient came the feeling of loss and grief. We were expected to “deal with it” and get on with our duties. It was always treated as just “part of the job”. Listening to Kelly I felt she truly understood, supported and offered emotional help with her knowledge, caring and sincerity. I’ve attended dozens of conferences throughout my career and rarely do I ever make a note next to a speaker’s name with the word fantastic! That describes her presentation perfectly. I hope I’ll have an opportunity to attend another presentation by Ms. Grosklags.